Lex-Q is an accredited certification body which provides International Organization for Standardization (ISO) management system certification and Auditing services to organizations globally. As an accredited certification body, we certify our clients when they have successfully met the requirements of ISO 9001:2015. Our assessors are qualified Quality Management System experts and other aspects of IT.
ISO 9001Quality Management standard is suitable for large organizations and small businesses, who are seeking to improve their internal management, operational processes and productivity. Implementing the ISO 9001 standard and obtaining its certification indicates that you have established a framework based on best international practices, which intend to help organizations achieve their objectives, decrease their internal costs, increase their revenues and most importantly improve the level of customer satisfaction.
To gain and maintain an ISO certification the organization must go through regular 3rd party audits.
The Stage 1 audit is the first stage of the formal ISO certification audit. Stage 1 audit is carried out to review the document. An auditor from Lex-Q certification body will visit your site(s) to review your management system policies and processes to confirm they cover all the requirements of the ISO standard.
In the Stage 2 audit Lex-Q auditor sees the operation of the management system. Lex-Q auditor will be looking at your operational records, objectives, management review records, internal audit reports, etc.
If the Lex-Q auditor is convinced with organization requirement and operating an effective management system which ensures compliance with regulations. The Stage 1 and Stage 2 audits assess your intent, implementation and management system effectiveness. An accredited ISO certification will be issued after successful certification audit.
An accredited ISO certificate is granted for three years, subject to maintaining your compliance. The scope of certification and renewal date are stated on the certificate. Once Lex-Q awarded your ISO certification, your organization is required to undergo regular surveillance visits to follow the continual improvement.
At the end of the three years you will be required to go through a re-certification audit.
At the end of the Audit, Lex-Q Auditors will provide you with an assessment report including an executive summary. Which states the continual improvement opportunity of your management systems. Following a successful assessment, you will be awarded a certificate.
Continuous Improvement.
Increase in market share and profitability.
Consistency in delivery of Product/ Service.
Better regulatory and statutory compliance.
Eliminate process errors & inefficiency.
Enhance risk management.
Enhanced customer confidence and satisfaction, Ability to win more business.
Better Process Integration.
Allows you to measure your progress towards continual improvement of business performance creating a benchmark.
Stakeholders and Risk Management.
Top Management commitment and involvement.
Delviom Inc, C-Tel Info Systems Pvt. Ltd., Plumsoft Solutions Pvt. Ltd., Gelo Technologies, MPower Infratech, Pyramid softsol, V-Soft Consulting Corporation, GreenByte Technologies Pvt. Ltd., RAMINFO, INFRONICS SYSTEMS, Wissen Infotech Pvt. Ltd., Abjayon Consulting Pvt. Ltd. and 20 + esteemed clients to add.
"Excellent service and assistance given by Lex-Q Certifications and their auditor with our recent upgrade to ISO 9001:2015.Lex-Q Auditor was extremely professional, knowledgeable and efficient whilst being very friendly and approachable.I would highly recommend Lex-Q Certifications to any company requiring assistance and we would definitely contact them again in the future."
“We recently had our ISO 9001:2015 audit and we received the best results we have ever had (by a mile) as a company. We could not have done it without the help of Lex-Q Certification and I am confident that this working relation will continue and only become stronger. Thank you so much.”
Lex-Q is an accredited certification body which provides International Organization for Standardization (ISO) management system certification and Auditing services to organizations globally. As an accredited certification body, we certify our clients when they have successfully met the requirements of ISO 27001:2013. Our assessors are management system experts qualified in information security and other aspects of IT.
ISO/IEC 27001 is a part of a series of International Standards applicable to any type or size of organization, Implementing ISO 27001 in your organization is the right phase towards specifying that you can address the challenges and risks an efficient ways, you have an effective operational planning for the information security risk assessment and that you have established management and information security business continuity. This certification is an excellent frame work which helps the organization for managing and protecting valuable data and their information assets through best practice structure.
To gain and maintain an ISO/IEC 27001 certification the organization must go through regular 3rd party audits.
The Stage 1 audit is the first stage of the formal ISO certification audit. Stage 1 audit is carried out to review the ISMS document and processes. An auditor from Lex-Q certification body will visit your site(s) to review your management system policies and processes to confirm they cover all the requirements of the ISO/IEC 27001 standard.
In the Stage 2 audit Lex-Q auditor sees the operation of the management system. Lex-Q auditor will be looking at your operational records, objectives, management review records, internal audit reports, etc.
If the Lex-Q auditor is convinced with organization requirement and operating an effective management system which ensures compliance with regulations. The Stage 1 and Stage 2 audits assess your intent, implementation and management system effectiveness. An accredited ISO certification will be issued after successful certification audit.
An accredited ISO certificate is granted for three years, subject to maintaining your compliance. The scope of certification and renewal date are stated on the certificate. Once Lex-Q awarded your ISO certification, your organization is required to undergo regular surveillance visits to follow the continual improvement.
At the end of the three years you will be required to go through a re-certification audit.
At the end of the Audit, Lex-Q Auditors will provide you with an assessment report including an executive summary. Which states the continual improvement opportunity of your management systems. Following a successful assessment, you will be awarded a certificate.
Provides competitive advantage.
Securing intellectual property and valuable assets.
Increased market opportunities.
Continuous improvement.
Builds a culture of security.
Enhanced customer satisfaction.
Manage and minimize risk exposure.
Improves risk management and reduces risks.
Improves efficiency of operations.
Improve the legal, Regulatory and contractual compliance.
Managing and handling the security incidents.
Delviom Inc, C-Tel Info Systems Pvt. Ltd., Plumsoft Solutions Pvt. Ltd., Pyramid softsol, RAMINFO, Wissen Infotech Pvt. Ltd., Abjayon Consulting Pvt. Ltd., Kyros, GTC, Wisemen Consulting Services India Pvt. Ltd., TechStar Software Development India Pvt. Ltd., Sat infotech Pvt. Ltd. and 20 + esteemed clients to add.
“The knowledge and professionalism of Lex-Q Certification, along with their very approachable attitude, played a huge part in Delviom achieving the ISO 9001: 2015, ISO 27001:2013, ISO 20000-1:2018 certification and CMMI SVC Maturity Level 3, a huge thanks from the whole team at Delviom.”
“We are very happy with the quality that Lex-Q has delivered, we will of course keep you in mind as one of the first companies to approach in case it is required any ISO certification. Auditor, was an excellent guide to us, without compromising a single-bit on Auditing standards. We are really grateful to lex-Q for all their help and guidance in keeping us focused in achieving ISO 27001: 2013.”
Lex-Q is an accredited certification body which provides International Organization for Standardization (ISO) management system certification and Auditing services to organizations globally. As an accredited certification body, we certify our clients when they have successfully met the requirements of ISO 200000-1:2018. Our assessors are management system experts qualified in IT Service Management Systems (ITSMS) and other aspects of IT.
By implementing ISO 20000-1:2018 IT Service Management Systems (ITSMS) in your organization, you will establish an organized method based on best practices. This will let your organization to have repetitive improvement, emphasis on the implementation of suitable and effective processes for maintaining the organization's goals and objectives, understand responsibilities and optimization of costs. Primarily, the organization will significantly increase the productivity and credibility among its internal & external employees with high customer satisfaction.
To gain and maintain an ISO 20000-1:2018 certification the organization must go through regular 3rd party audits.
The Stage 1 audit is the first stage of the formal ISO certification audit. Stage 1 audit is carried out to review the ITSM document and processes. An auditor from Lex-Q certification body will visit your site(s) to review your ITSM policies and processes to confirm they cover all the requirements of the ISO 20000-1:2018 standard.
In the Stage 2 audit Lex-Q auditor sees the operation of the management system. Lex-Q auditor will be looking at your operational records, objectives, management review records, internal audit reports, etc.
If the Lex-Q auditor is convinced with organization requirement and operating an effective management system which ensures compliance with regulations. The Stage 1 and Stage 2 audits assess your intent, implementation and management system effectiveness. An accredited ISO certification will be issued after successful certification audit.
An accredited ISO certificate is granted for three years, subject to maintaining your compliance. The scope of certification and renewal date are stated on the certificate. Lex-Q awarded your ISO certification, your organization is required to undergo regular surveillance visits to follow the continual improvement.
At the end of the three years you will be required to go through a re-certification audit.
At the end of the Audit, Lex-Q Auditors will provide you with an assessment report including an executive summary. Which states the continual improvement opportunity of your management systems. Following a successful assessment, you will be awarded a certificate. Benefits of ISO 20000-1:2018.
Enhances quality & efficiency.
Provides competitive advantage.
Adoption of an integrated process to the delivery of IT services.
Explains best practices for service management.
Effective cost management.
Enhanced customer confidence and satisfaction, Ability to win more business.
Reduction of critical incidents.
Reduction of system outage.
Increased system availability.
Put in place controls to measure and maintain consistent levels of service.
Delviom Inc, Kyors, C-Tel Info Systems Pvt. Ltd., Plumsoft Solutions Pvt. Ltd., Pyramid softsol, RAMINFO, INFRONICS SYSTEMS, Wissen Infotech Pvt. Ltd., Abjayon Consulting Pvt. Ltd., Kyros, GTC, Wisemen Consulting Services India Pvt. Ltd., TechStar Software Development India Pvt. Ltd., Sat infotech Pvt. Ltd. and 20 + esteemed clients to add.
“At the start of our journey towards ISO 20000 and ISO 270001 we were very clear on what we wanted from our auditor, Lex-Q auditors are very positive, professional and are domain experts, which helps them to go in depth during an audit. Kyros has greatly benefited through opportunities of improvement established by the auditors and the management has always appreciated the opportunities of improvement which has helped the organization to improve the business and processes.”
CMMl®-DEV (Capability Maturity Model Integration for Development Version 1.3) is a wellknown industry recognized model developed at Carnegie Mellon University (CMU). CMMI Institute to propel process improvements in systems engineering and software engineering. The model provides a well-structured path to process improvement leading to process excellence which in turn leads to delivery excellence and customer satisfaction.
CMMI for Services model can help these service domain organizations in improving their processes.
CMMI Assessments only bring out findings that identify strengths and weakness of the organization. Hence the organization can use the CMMI Assessment Findings Presentation to consolidate the process improvements on a sustainable basis.
CMMI for services (CMMl-SVC) model is for:
CMMl-SVC model is applicable to any service Industry:
BPO.
Telecom.
Information Technology.
Hospitality.
Health Care.
The Standard CMMI Appraisal Method for Process Improvement (SCAMPI) is designed to provide benchmark quality ratings relative to the CMMI models.
A SCAMPI Class A appraisal, is the detailed method of conducting appraisal within the context of the CMMI model. When an organization has implemented a planned set of process improvements and needs to formally benchmark its process within the context of the CMMI model SCAMPI A is the only appraisal method that provides a recognized CMMI Maturity or capability Level rating.
The SCAMPI A activities are:
Planning the Appraisal.
Selecting appraisal team members.
Performing a Readiness Review.
Conducting appraisal team training.
Evaluating each of the applicable CMMI Process Areas, Goals and Practices.
Identifying the organizational strengths and weaknesses relative to the CMMI model.
Presenting and documenting appraisal findings.
Filing results with the CMMI Institute.
SCAMPI B is often carried out when an organization needs to accurately evaluate its progress towards a targeted CMMI maturity level.
A SCAMPI B is called for when an organization needs to evaluate its progress towards abut at a lower costs than a SCAMPI A. SCAMPI B appraisals provide detailed findings and demonstrates the evaluated practices would be rated as satisfactorily implemented in a SCAMPI A appraisal.
The SCAMPI B activities are:
Detailed findings that describe the strengths and weaknesses of your organisation's process with in the context of the CMMI model.
Practice characterizations indicating the likelihood that the examined practices would satisfy the goals and meet the intent of the CMMI.
Evaluating each of the Process Areas, Goals and Practices using a combination of interviews, artifact reviews and demonstrations.
Providing detailed findings to the sponsor.
SCAMPI C is often carried out for developing an in-depth understanding of your current state of process performance. SCAMPI C does not result in a CMMI rating. SCAMPI C is used as a quick reference for self assessment of process adequacy.
The outputs of the SCAMPI C include gap analysis between the organizational process and CMMI practices, findings, recommendations, suggestions for improvement.
The SCAMPI C activities are:
Appraisal planning.
Interviews with a broad cross-section of practitioners.
Description of strengths and weaknesses.
Each Process Area analysis done by practice-by-practice.
Recommendations for improvement.
Plan for Process Improvement.
Analogics Tech India Ltd., SRISYS INC, Chengdu Rongwei Electronic Technology Co., Ltd., Chengdu Zvan Technology Co., Ltd., Kastech Software Solutions India Private Limited, Qingdao Hairong Xinda Technology Co., Ltd., Hebei EasyData Information Technology Co., Ltd., C-TEL INFOSYSTEMS Pvt. Ltd., Acute Informatics Pvt. Ltd., ESN Technologies (India) Pvt. Ltd., Bodhtree Consulting Limited, Vupadhi Techno Services Private Limited, Service Technology Co., Ltd., Xi'an IPI Information Technologies Co., Ltd., Wissen Infotech Private Limited, Qingdao LEXIN Technology Co., Ltd., Shenzhen Longjishun Industrial Development Co., Ltd., Beijing Bright Future Technology Co., Ltd., Guizhou Yuntengzhiyuan Sci_tech Development Co., Ltd., Wise Men Consulting Service India LLP. RAMINFO LIMITED, Scanpoint Geomatics Ltd., Qidi Wanzhong Internet Technology (Beijing) Co., Ltd., ANHUI WANZTEN POSTS AND TELECOMMUNICATIONS CORPORATION, BPA Services LLC, Yantai Unicair Communication Technology Co., Ltd., Qingdao Blue Sea Soft Communication Information Technology Co., Ltd.
“Thanks a lot Dr.V.C & Team I would like to inform that you have been a wonderful Lead Appraiser that we have come across who is very approachable. You have also contributed to us greatly by your knowledge on the subject to guide us in the right direction. I sincerely wish to thank you once again from Analogics Tech India Ltd one of your most satisfied customer.”
“I am very happy to note that we have successfully completed our appraisal program for BPA Services Inc. It was a very well organized and structured assessment that helped us in timely completion of CMMI audits & interviews. Thank you Dr.V.Chandrasekhar for your support, guidance and driving the entire appraisal team as a Lead appraiser to achieve the results together. We appreciate your insights and valuable suggestions as an outcome of SCAMPI A appraisal and they mean a lot to us to improve our business and process. As part of SCAMPI A appraisal. Your expert feedback comments helped us in facilitating the continual process improvement and your suggestions to apply our learnings more rigorously in our day today business is very well received and some of them already started paying off in streamlining our operations that would ultimately help us achieve our organization goals i.e. customer satisfaction and project profitability. Overall, I would say it was a wonderful experience having you as our CMMI Lead Appraiser. We highly recommend and look forward to working with you in future again. Overall, I would say it was a wonderful experience having you as our CMMI Lead Appraiser. We highly recommend and look forward to working with you in future again."
A High Maturity Assessment is an appraisal that includes the rating of high maturity process areas. This includes appraisals that are used to determine if an organization is CMMI Maturity Level 4 or Maturity Level 5. In these appraisals, the appraisal team lead must be a CMMI Institute-Certified SCAMPI high maturity lead appraiser.
CMMI High Maturity appraisal indicates that processes are controlled through statistical and other quantitative techniques, and are quantitatively predictable. This quantitative analysis allows management to identify ways to adjust and adapt without a measurable loss of quality. High Maturity assessment means that the organization is performing at an "optimizing" level, At this level, an organization continually improves its processes based on a quantitative understanding of its business objectives and performance needs. The organization uses a quantitative approach to understand the variations inherent in the process and the causes of process outcomes.
The Key Factors to be considered in making a Schedule for CMMI HM are:
Size of the Delivery Teams that are involved.
Number of functions involved in the appraisal and Interdependencies ( Metrics, SEPG, SQA, IT Support, Training, Sr Management Teams, etc).
Possible Frequency of Process Performance Baselines (PPB) and Number of PPBs.
Current Level of Competency with Project Team, Quality Assurance and other functions teams and training Requirements.
Intermediate Reviews by High Maturity Lead Appraiser.
Time between SCAMPI B/ Pre Appraisal to SCAMPI A.
Internal Appraisals by Organization.
Time Needed for a core Team who possess the understanding of Business with CMMI and Statistical Knowledge.
LexQ provides SEI authorized High maturity lead appraiser to carry out CMMI SCAMPI Appraisals.
An agile maturity assessment is approach to evaluate how a team is improving their ability to be agile over a period of time. Agile Maturity Assessment is to find the strength and weakness of the organization implementation of agile framework.
You have already implemented Agile practices in your organization, but how do you really measure how you're doing as a team? We can help you assess and improve upon those practices by conducting an Agile Maturity Assessment. We collect information around agility from each team, observe team ceremonies as key inputs for assessment.
Once the assessment has been completed, we provide report on agile team delivery capabilities and gaps in implementation of agile framework. we help you to create an action plan and partner with you to implement any needed changes in direction. We are here to work with your leadership in order to make sure you are getting the most from the level of Agile implementation currently in place in your organization.
Even if your scrum teams are consistently delivering good results an Agile Maturity Assessment will help the organization by identifying improvement opportunity for greater ROI and help organization build Agile Center of Excellence.
We conduct a detailed assessment of the organization's Agile maturity across the following key capability areas:
Planning & Strategy.
Process & Governance.
Organization & People.
Culture & Communication.
Technology & Tools.
Metrics.
RamInfoshare Systems, Srisys Inc, Wissen Infotech, Wiseman Consulting Services India, TechStar Software Development India.